Ardon Health, LLC complies with applicable federal civil rights laws. We do not discriminate on the basis of race, color, national origin, age, disability or sex.

Ardon provides free, timely aids and services to people with disabilities to help with effective communication. These accommodations include sign language interpreters, prescription readers, and talking labels.

If your primary language is not English, Ardon also provides free, timely interpretation services and materials written in other languages.

If you need any of the services listed above, contact:

Customer Service
855-425-4085 (TDD/TTY 711)

If you believe that Ardon has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a written grievance by mailing or faxing it to:

Ardon Health, LLC
Attention: Appeal Unit
PO Box 20338
Portland, OR 97294-0338
Fax: 855-425-4104

Ardon's efforts to assure nondiscrimination are coordinated by:
Civil Rights Coordinator
11835 NE Glenn Widing Drive
Portland, OR 97220
855-425-4101 ext. 6503

If you need assistance filing a grievance, please call Customer Service.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone to:

U.S. Department of Health and Human Services
200 Independence Ave. SW, Room 509F
HHH Building,
Washington, DC 20201
800-368-1019, 800-537-7697 (TDD).

Office for Civil Rights complaint forms are available at hhs.gov/ocr/office/file/index.html.

Language assistance services

ATENCIÓN: Si habla español, hay disponibles servicios de ayuda con el idioma sin costo alguno para usted. Llame al 1-855-425-4085 (TTY: 711).

注意：如果您說中文，可得到免費語言幫助服務。請致電1-855-425-4085 （聾啞人專用：711）.

CHÚ Ý: Nếu bạn nói tiếng Việt, có dịch vụ hổ trợ ngôn ngữ miễn phí cho bạn. Gọi 1-855-425-4085 (TTY:711).

주의: 한국어로 무료 언어 지원 서비스를 이용하시려면 다음 연락처로 연락해주시기 바랍니다. 전화 1-855-425-4085 (TTY: 711).

PAUNAWA: Kung nagsasalita ka ng Tagalog, ang mga serbisyong tulong sa wika, ay walang bayad, at magagamit mo. Tumawag sa numerong 1-855-425-4085 (TTY: 711).

ВНИМАНИЕ! Если Вы говорите по-русски, воспользуйтесь бесплатной языковой поддержкой. Позвоните по тел. 1-855-425-4085 (текстовый телефон: 711).

تنبيه: إذا كنت تتحدث العربية، فهناك خدمات مساعدة لغوية متاحة لك مجانًا. اتصل برقم 4085-425-855-1 (الهاتف النصي: 711).

ATANSYON: Si ou pale Kreyòl Ayisyen, nou ofri sèvis gratis pou ede w nan lang ou pale a. Rele nan 1-855-425-4085 (moun ki itilize sistèm TTY rele : 711).

ATTENTION : si vous êtes locuteurs francophones, le service d’assistance linguistique gratuit est disponible. Appelez au 1-855-425-4085  (TTY : 711).

UWAGA: Dla osób mówiących po polsku dostępna jest bezpłatna pomoc językowa. Zadzwoń: 1-855-425-4085 (obsługa TTY: 711).

ATENÇÃO: Caso fale português, estão disponíveis serviços gratuitos de ajuda linguística. Telefone para 1-855-425-4085 (TERMINAL: 711).

ATTENZIONE: Se parla italiano, sono disponibili per lei servizi gratuiti di assistenza linguistica. Chiamare il numero 1-855-425-4085 (TTY: 711).

注意：日本語をご希望の方には、日本語 サービスを無料で提供しております。 1-855-425-4085 （TYY、テレタイプライターをご利用の方は711）までお電話ください。.

Achtung: Falls Sie Deutsch sprechen, stehen Ihnen kostenlos Sprachassistenzdienste zur Verfügung. Rufen sie 1-855-425-4085 (TTY: 711).

УВАГА! Якщо ви говорите українською, для вас доступні безкоштовні консультації рідною мовою. Зателефонуйте 1-855-425-4085 (TTY: 711).

ATENȚIE: Dacă vorbiți limba română, vă punem la dispoziție serviciul de asistență lingvistică în mod gratuit. Sunați la 1-855-425-4085 (TTY 711).

THOV CEEB TOOM: Yog hais tias koj hais lus Hmoob, muaj cov kev pab cuam txhais lus, pub dawb rau koj. Hu rau 1-855-425-4085 (TTY: 711).

โปรดทราบ: หากคุณพูดภาษาไทย คุณสามารถใช้บริการช่วยเหลือด้านภาษาได้ฟรี โทร 1-855-425-4085 (TTY: 711).

ត្រូវចងចាំ៖ បើអ្នកនិយាយភាសាខ្មែរ ហើយត្រូវការសេវាកម្មជំនួយផ្នែកភាសាដោយឥតគិតថ្លៃ គឺមានផ្ដល់ជូនលោកអ្នក។ សូមទូរស័ព្ទទៅកាន់លេខ 1-855-425-4085 (TTY: 711).

HUBACHIISA: Yoo afaan Kshtik kan dubbattan ta’e tajaajiloonni gargaarsaa isiniif jira 1-855-425-4085 (TTY:711) tiin bilbilaa.